Not everything you read is true. Except here.
I tell stories about the people and data behind Britain's charity shops.
As a Shop Manager at British Red Cross and Data Analyst apprentice, I see what most people miss: the human patterns in donation data, the quiet heroism of volunteers, the small decisions that create big impact.
Through my writing, I explore how charity retail really works - not the glossy version, but the messy, brilliant, deeply human reality. With British humour, real data, and honest observations.
Good Manager, Bad Manager, or Just a Charity Shop Manager.
When I processed the last donation bag and realised the donation bays were completely empty, my first reaction was simple: relief.
Three Things They Never Mention About Being a Charity Shop Manager.
Four months in and my biggest takeaway?
Management theory doesn’t prepare you for mopping floors.
